Refund policy

Return & Refund Policy

Thank you for shopping with us at Zulmida Boutique.

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return policy below.

Returns

    •    Returns are accepted within 14 days of receiving your order.

    •    Items must be unused, unworn, unwashed, and in their original condition with all tags attached.

    •    Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Non-Returnable Items

The following items cannot be returned:

    •    Customized or personalized products

    •    Gift cards

    •    Clearance or final sale items

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue promptly.

Refunds

    •    Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

    •    Approved refunds will be issued to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective, damaged, or the wrong item was sent.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: Zulmida@yahoo.com

Store Name: Zulmida Boutique

Thank you for shopping with us!